Returns Policy
By purchasing from this site you agree to the following:
Returns and Exchanges Policy
Cancellations: Cancellations will be accepted if they are made within 24 hours of purchase.
Returns and/or exchanges are NOT accepted. However, feel free to contact me if you have any problems with an order you placed.
Return and Exchange Details: Since most of our products are personalized, returns are not accepted unless Bree's Sparkling Obsessions LLC is at fault. However, if there was an error with your order, you have 72 hours to contact us at brees.sparkling.obsessions@gmail.com. The issue will be fixed if and when the problem is due to an error on our part. Our goal is to provide you with the best shopping experience.
Bree's Sparkling Obsessions LLC will not be held responsible for errors that were included in the buyer's submissions of wording. Refunds or exchanges will not be provided in such instances.
Damages and Issues
Bree's Sparkling Obsessions LLC packages orders as best as possible and will not be held responsible for any orders/packages that arrive damaged, are lost, stolen, or delayed. Please fill a claim with USPS if and when necessary.
DISCLAIMER: Product photos are taken in various lighting. We do not guarantee that the colors you see on the screen portray the exact colors. It is the buyers responsibility to properly use the products. Furthermore, refunds/exchanges will not be provided if the buyer is negligent.
Please Note: No two items are exactly alike. A slight variation in color may occur due to lighting in pictures.
Hand-Crafted Cup Care Instructions:
- Hand Wash ONLY
- Do NOT drop
- Do NOT soak or scrub
- Not dishwasher or microwave safe
Once again, it is the buyers responsibility to properly use the products purchased. Refunds/exchanges will NOT be provided for the buyer's negligence.